I purchased this product on November 17, 2019. Unfortunately, the diverter is already broken as per the customer service rep I spoke to today. I was advised to purchase a new diverter as it's already out of warranty. While I understand that the warranty is only good for 7 days, buying this product is definitely not worthy every penny because it's not durable considering the price. I highly encourage that you choose a different brand instead. I hate wasting too much water.