<h2>Frequently Asked Questions</h2>
<ul>
        <li>

        
<h3>What is Water Filtration?</h3>

<div><p>Water filtration is the process of removing or reducing the concentration of particulate matter to produce safe and clean water fit for drinking.</p>
<p>Suspended solids, parasites, bacteria, algae, viruses, fungi, and undesirable chemicals such as biological impurities from contaminated water are all filtered out using a fine physical barrier, a chemical process, or a biological process.</p></div>


    </li>
        <li>

        
<h3>What is an Air Purifier?</h3>

<div><p>An air purifier removes airborne pollutants from an indoor environment to improve the air quality.</p>
<p>The device draws in air, captures and retains contaminants, and releases cleaner air back into the indoor space.</p>
<p>Air purifiers are proven to reduce germs and viruses; remove dust, odors and airborne chemicals; relieve allergies; improve sleep; increase the lifespan of air conditioning units; and improve overall wellness.</p></div>


    </li>
        <li>

        
<h3>What is a Humidifier?</h3>

<div><p>A humidifier emits water vapor or steam in the air to increase the level of moisture and humidity in an area.</p>
<p>The device creates water droplets through ultrasonic vibrations that are fanned into the air in the form of a fine mist. Other types of humidifiers use a filter that captures water impurities and then a cool invisible mist evaporates into the air.</p>
<p>Humidifiers help prevent and treat illnesses such as allergies, asthma, flu, and sinus infection or cold; promote faster healing; preserve the voice; keep the skin and eyes moisturized; reduce snoring; protect wood furnishing; and control static electricity.</p></div>


    </li>
        <li>

        
<h3>What is a Dehumidifier?</h3>

<div><p>A dehumidifier reduces and maintains the level of humidity in the surrounding air.</p>
<p>The device sucks in humid air, takes the moisture out of it, and then releases cooled and dried air back into the indoor space.</p>
<p>Dehumidifiers reduce mold and mildew to eliminate musty odors; offer relief from allergies or respiratory illness; dry clothing and other damp objects faster; prevent corrosion and moisture damage to your furniture, equipment, and personal belongings like gadgets, camera, paintings, instruments, etc.; allow foods to stay fresher longer; keep pests away; and can lower energy consumption.</p></div>


    </li>
        <li>

        
<h3>How much is your product?</h3>

<div><p>Check out our prices and product details on our <a href="https://megafresh.com.ph/shop/" target="_blank" rel="noopener">products page</a>.</p></div>


    </li>
        <li>

        
<h3>How do I order from your website?</h3>

<div><p>Step 1: After selecting a product, click <strong>“Add to cart “</strong>; if you want to add another product, click <strong>“Continue Shopping”</strong>.<strong><br /></strong></p>
<p>Step 2: Click <strong>“Proceed to check out”</strong> then fill out the required information.</p>
<p>Step 3: Select your preferred mode of payment; agree to our <strong>“Terms &amp; Conditions” </strong>by checking (√) the box; then click <strong>“Place Order”</strong>. </p>
<p>Step 4: Send your proof of payment (a clear copy of Deposit Slip/Payout Form/Electronic Transfer) to <img class="viber-faq" src="https://megafresh.com.ph/wp-content/uploads/2022/12/viber.png"> +63 919 080 7858</p>
<p>Step 5: An email will be sent to you confirming that you have successfully placed an order. Once your payment has been verified, a confirmation email will be sent to inform you that your order will be processed within a day.</p></div>


    </li>
        <li>

        
<h3>How can I pay for my order?</h3>

<div><p class="bottom0">We have the following payment options:<br />Bank Transfer - BDO &amp; BPI Direct Account<br />E-Wallets - GCash<br />Credit Cards - Thru Paypal<br />COD - Cash on Delivery</p>
<p class="top0 bottom0">DragonPay</p>
<ul class="top0">
    <li>Installment – Buy now, pay later (Billease)</li>
    <li>E-Wallets – ShopeePay, PayMaya, Grabpay, etc.</li>
    <li>Online Banking – Most Major Banks</li>
    <li>Over the Counter – Most Major Banks</li>
    <li>Over the Counter Non-Bank - Palawan Pawnshop, Villarica Pawnshop, Perahub, USSC, etc.</li>
    <li>Credit/Debit Card (coming soon)</li>
</ul></div>


    </li>
        <li>

        
<h3>Do you ship nationwide?</h3>

<div><p>We deliver nationwide (Metro Manila, Luzon, Visayas, and Mindanao).</p></div>


    </li>
        <li>

        
<h3>How much is the shipping fee?</h3>

<div><p>Shipping fees are computed based on the location of the delivery address.</p></div>


    </li>
        <li>

        
<h3>How many days does it take to deliver?</h3>

<div><p class="bottom0">Delivery time depends on the location of the delivery address.</p>
<ul class="top0">
<li>Metro Manila : 3-7 Working Days</li>
<li>Other Areas (Luzon; Visayas; Mindanao) : 7-10 Working Days</li>
</ul></div>


    </li>
        <li>

        
<h3>Do Megafresh products come with warranty?</h3>

<div><p class="bottom0">The following products have limited warranty:</p>
<ul class="top0">
<li>Air Purifiers</li>
<li>Humidifiers</li>
<li>Dehumidifiers</li>
<li>Digital Multimedia Heads</li>
<li>UV Light Ballasts</li>
</ul></div>


    </li>
        <li>

        
<h3>Do you offer installation on your product?</h3>

<div><p>For a fee of <strong>P750.00</strong>, we install selected products in Metro Manila within <strong>3-7 Working days</strong> of receiving the item.</p>
<p class="bottom0">To schedule an installation, contact us at:</p>
<ul class="top0">
<li>+63 917 811-6085</li>
<li>+63 919 08 07858</li>
<li>8632-0607 | 8632-0609</li>
<li>customerservice@megafresh.com.ph</li>
</ul>
<p>Note: Please be advised that our service technician does “<strong>NOT DRILL”</strong> on <strong>MARBLE</strong> and <strong>GRANITE</strong> kitchen sinks. For more details and clarification, kindly contact us.</p></div>


    </li>
        <li>

        
<h3>Do you have a Service Center?</h3>

<div><p>We have a dedicated Customer Service team to assist your needs.</p>
<p>Unit 1811 Jollibee Plaza Condominium, F. Ortigas Jr. Road, Ortigas Center, Barangay San Antonio, Pasig City 1600</p>
<p class="bottom0">Please contact us or fill out this <a href="https://megafresh.com.ph/contact-us/" target="_blank" rel="noopener">Form</a>.</p>
<ul class="top0">
    <li><img class="faq-logos" src="https://megafresh.com.ph/wp-content/uploads/2022/12/smartphone-call.png">+63 917 811-6085</li>
    <li><img class="faq-logos" src="https://megafresh.com.ph/wp-content/uploads/2022/12/telephone01.png">8632-0607 | 8632-0609</li>
    <li><img class="faq-logos" src="https://megafresh.com.ph/wp-content/uploads/2022/12/mail.png">customerservice@megafresh.com.ph</li>
</ul></div>


    </li>
        <li>

        
<h3>How often should I change my filters?</h3>

<div><p>Filter replacement depends on water conditions and usage.</p>
<table class="faqs-table">
    <tr>
        <th>Water Filter</th>
        <th>Lifespan for Potable Water Source</th>
    </tr>
    <tr>
        <td>Sediment Filters</td>
        <td>2-3 Months</td>
    </tr>
    <tr>
        <td>Carbon Filters (GAC) & (CTO)</td>
        <td>6 Months</td>
    </tr>
    <tr>
        <td>Resin Filters</td>
        <td>6 Months</td>
    </tr>
    <tr>
        <td>Ceramic Filters</td>
        <td>6-12 Months (Washable/Reusable)</td>
    </tr>
</table></div>


    </li>
    </ul>

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Other types of humidifiers use a filter that captures water impurities and then a cool invisible mist evaporates into the air.<\/p>\n<p>Humidifiers help prevent and treat illnesses such as allergies, asthma, flu, and sinus infection or cold; promote faster healing; preserve the voice; keep the skin and eyes moisturized; reduce snoring; protect wood furnishing; and control static electricity.<\/p>"}},{"type":"accordion_item","props":{"title":"What is a Dehumidifier?","content":"<p>A dehumidifier reduces and maintains the level of humidity in the surrounding air.<\/p>\n<p>The device sucks in humid air, takes the moisture out of it, and then releases cooled and dried air back into the indoor space.<\/p>\n<p>Dehumidifiers reduce mold and mildew to eliminate musty odors; offer relief from allergies or respiratory illness; dry clothing and other damp objects faster; prevent corrosion and moisture damage to your furniture, equipment, and personal belongings like gadgets, camera, paintings, instruments, etc.; allow foods to stay fresher longer; keep pests away; and can lower energy consumption.<\/p>"}},{"type":"accordion_item","props":{"title":"How much is your product?","content":"<p>Check out our prices and product details on our <a href=\"https:\/\/megafresh.com.ph\/shop\/\" target=\"_blank\" rel=\"noopener\">products page<\/a>.<\/p>"}},{"type":"accordion_item","props":{"title":"How do I order from your website?","content":"<p>Step 1: After selecting a product, click <strong>\u201cAdd to cart \u201c<\/strong>; if you want to add another product, click <strong>\u201cContinue Shopping\u201d<\/strong>.<strong><br \/><\/strong><\/p>\n<p>Step 2: Click <strong>\u201cProceed to check out\u201d<\/strong> then fill out the required information.<\/p>\n<p>Step 3: Select your preferred mode of payment; agree to our <strong>\u201cTerms &amp; Conditions\u201d <\/strong>by checking (\u221a) the box; then click <strong>\u201cPlace Order\u201d<\/strong>.\u00a0<\/p>\n<p>Step 4: Send your proof of payment (a clear copy of Deposit Slip\/Payout Form\/Electronic Transfer) to <img class=\"viber-faq\" src=\"https:\/\/megafresh.com.ph\/wp-content\/uploads\/2022\/12\/viber.png\"> +63 919 080 7858<\/p>\n<p>Step 5: An email will be sent to you confirming that you have successfully placed an order. Once your payment has been verified, a confirmation email will be sent to inform you that your order will be processed within a day.<\/p>"}},{"type":"accordion_item","props":{"title":"How can I pay for my order?","content":"<p class=\"bottom0\">We have the following payment options:<br \/>Bank Transfer - BDO &amp; BPI Direct Account<br \/>E-Wallets - GCash<br \/>Credit Cards - Thru Paypal<br \/>COD - Cash on Delivery<\/p>\n<p class=\"top0 bottom0\">DragonPay<\/p>\n<ul class=\"top0\">\n    <li>Installment \u2013 Buy now, pay later (Billease)<\/li>\n    <li>E-Wallets \u2013 ShopeePay, PayMaya, Grabpay, etc.<\/li>\n    <li>Online Banking \u2013 Most Major Banks<\/li>\n    <li>Over the Counter \u2013 Most Major Banks<\/li>\n    <li>Over the Counter Non-Bank - Palawan Pawnshop, Villarica Pawnshop, Perahub, USSC, etc.<\/li>\n    <li>Credit\/Debit Card (coming soon)<\/li>\n<\/ul>"}},{"type":"accordion_item","props":{"title":"Do you ship nationwide?","content":"<p>We deliver nationwide (Metro Manila, Luzon, Visayas, and Mindanao).<\/p>"}},{"type":"accordion_item","props":{"title":"How much is the shipping fee?","content":"<p>Shipping fees are computed based on the location of the delivery address.<\/p>"}},{"type":"accordion_item","props":{"title":"How many days does it take to deliver?","content":"<p class=\"bottom0\">Delivery time depends on the location of the delivery address.<\/p>\n<ul class=\"top0\">\n<li>Metro Manila : 3-7 Working Days<\/li>\n<li>Other Areas (Luzon; Visayas; Mindanao) : 7-10 Working Days<\/li>\n<\/ul>"}},{"type":"accordion_item","props":{"title":"Do Megafresh products come with warranty?","content":"<p class=\"bottom0\">The following products have limited warranty:<\/p>\n<ul class=\"top0\">\n<li>Air Purifiers<\/li>\n<li>Humidifiers<\/li>\n<li>Dehumidifiers<\/li>\n<li>Digital Multimedia Heads<\/li>\n<li>UV Light Ballasts<\/li>\n<\/ul>"}},{"type":"accordion_item","props":{"title":"Do you offer installation on your product?","content":"<p>For a fee of <strong>P750.00<\/strong>, we install selected products in Metro Manila within <strong>3-7 Working days<\/strong> of receiving the item.<\/p>\n<p class=\"bottom0\">To schedule an installation, contact us at:<\/p>\n<ul class=\"top0\">\n<li>+63 917 811-6085<\/li>\n<li>+63 919 08 07858<\/li>\n<li>8632-0607 | 8632-0609<\/li>\n<li>customerservice@megafresh.com.ph<\/li>\n<\/ul>\n<p>Note: Please be advised that our service technician does \u201c<strong>NOT DRILL\u201d<\/strong> on <strong>MARBLE<\/strong> and <strong>GRANITE<\/strong> kitchen sinks. For more details and clarification, kindly contact us.<\/p>"}},{"type":"accordion_item","props":{"title":"Do you have a Service Center?","content":"<p>We have a dedicated Customer Service team to assist your needs.<\/p>\n<p>Unit 1811 Jollibee Plaza Condominium, F. Ortigas Jr. Road,\u00a0Ortigas Center, Barangay San Antonio, Pasig City 1600<\/p>\n<p class=\"bottom0\">Please contact us or fill out this <a href=\"https:\/\/megafresh.com.ph\/contact-us\/\" target=\"_blank\" rel=\"noopener\">Form<\/a>.<\/p>\n<ul class=\"top0\">\n    <li><img class=\"faq-logos\" src=\"https:\/\/megafresh.com.ph\/wp-content\/uploads\/2022\/12\/smartphone-call.png\">+63 917 811-6085<\/li>\n    <li><img class=\"faq-logos\" src=\"https:\/\/megafresh.com.ph\/wp-content\/uploads\/2022\/12\/telephone01.png\">8632-0607 | 8632-0609<\/li>\n    <li><img class=\"faq-logos\" src=\"https:\/\/megafresh.com.ph\/wp-content\/uploads\/2022\/12\/mail.png\">customerservice@megafresh.com.ph<\/li>\n<\/ul>"}},{"type":"accordion_item","props":{"title":"How often should I change my filters?","content":"<p>Filter replacement depends on water conditions and usage.<\/p>\n<table class=\"faqs-table\">\n    <tr>\n        <th>Water Filter<\/th>\n        <th>Lifespan for Potable Water Source<\/th>\n    <\/tr>\n    <tr>\n        <td>Sediment Filters<\/td>\n        <td>2-3 Months<\/td>\n    <\/tr>\n    <tr>\n        <td>Carbon Filters (GAC) & (CTO)<\/td>\n        <td>6 Months<\/td>\n    <\/tr>\n    <tr>\n        <td>Resin Filters<\/td>\n        <td>6 Months<\/td>\n    <\/tr>\n    <tr>\n        <td>Ceramic Filters<\/td>\n        <td>6-12 Months (Washable\/Reusable)<\/td>\n    <\/tr>\n<\/table>"}}]}]}]}]}],"version":"1.19.2","props":[]} -->